Home Shipping Info FAQ Returns Policy
Search Contact Us Login Signup
YOUR CART CONTAINS
Items
0
VIEW
Total Amount
$0.00
CHECK OUT
 
 
 
  RETAIL FAQ  
   
  • Is there a minimum number of copies per title that I must order?
  • I prefer not to purchase over the Internet, how else can I order from you?
  • Is your ordering system secure?
  • How do I pay for my order?
  • How do I pay by fax?
  • When is my credit card charged?
  • Do you accept international orders?
  • Can you ship to a third party?
  • How do you ship my order and how long will it take to arrive?
  • I am a trade account (bookseller, library, etc) and would like to order inventory through your website.
  • I am a media professional and would like to request review copies?
  • How can I contact an author or illustrator?
  • How do I submit a book proposal?
  • I am a New Line Books author or illustrator and would like to purchase copies of my book.
  • How do I apply for a job at New Line Books?
  •  

    Is there a minimum number of copies per title that I must order?

    No, you can order one copy if you wish however the more you buy the more you save.

    Plus - orders over $50 (net purchase) get Free Shipping - only available within 48 contiguous States and via standard shipping! If you select a faster shipping method then the free shipping does not apply.

    BACK TO TOP

    I prefer not to purchase over the Internet, how else can I order from you?

    You can order our book(s) from your local bookstore, or you can place an order with us directly by doing one of the following:

    • sending us a letter together with your pre-payment to New Line Books, 245 8th Avenue #180, New York, NY  10011
    • sending us a fax together with your credit card to 888-719-7723
    • sending us an e-mail together with your credit card details to info@newlinebooks.com

    and we will process your order manually. You can calculate the order value by accessing our web site as if you are ordering on line and then print out the total dollar amount from your screen. It will save time if you send us a copy of your print out together with your cover letter in order to avoid any mistakes. 

    BACK TO TOP

    Is your ordering system secure?

    Absolutely. We use the latest and most secured techniques available to ensure your information is kept secure and confidential. When you enter your payment information, the browser you are using goes into a "secure-mode" and encrypts all data sent to us. We do not keep your credit card information on file. For security reasons this information is not saved with your account. Therefore, each time you make a purchase we require you to re-enter this payment information.

    BACK TO TOP

    How do I pay for my order?

    We accept Visa, Mastercard, Diners Club, American Express, PayPal & USPS money orders. Orders can also be faxed or mailed to New Line Books, Attn: Internet Orders, and they will be processed upon receipt. Our fax number is 888-719-7723 and our street address is 245 8th Avenue, #180, New York, NY 10011-1607, USA.

    BACK TO TOP

    How do I pay by fax?

    Although ordering on line is completely secure you may prefer to pay for your order by faxing in your credit card details. Send your fax to 888-719-7723, Attention: Internet Orders. Please include:

    • Name
    • Address
    • Print out of your order from the web site
    • Credit Card Type (Visa, Mastercard, Diners Club, American Express)
    • Credit Card Number
    • Expiration date
       

    You can may also provide your payment details by sending us an e-mail to info@newlinebooks.com.  

    BACK TO TOP

    When is my credit card charged?

    Your card is charged as soon as you confirm your order on our web site. If you mail, fax or email in your order then we will process your credit card for payment prior to shipping your order. 

    BACK TO TOP

    Do you accept international orders?

    As the United States Postal Service (USPS) no longer ships by Surface Mail, all overseas shipments, including those going to Canada, are sent by airmail, priority service, or express service. 

    If you place an order going to Canada or another overseas destination then be advised that the maximum weight for standard shipping is 4 lbs therfore orders of 3 books or more will need to be sent by Priority or Express shipping. You may elect  to have your order ship via your own supplied Fed Ex or UPS account number however you will be charged a $5.00 processing fee when choosing this option.

    BACK TO TOP

    Can you ship to a third party?

    Yes, just complete the "Shipping Information" box when you check out."

    BACK TO TOP

    How do you ship my order and how long will it take to arrive?

    For further details regarding shipping rates and policies, click HERE 

    BACK TO TOP

    I am a trade account (bookseller, library, etc) and would like to order inventory through your website.

    This site is for Consumer customers only. If you are a Trade customer (existing or new) then please contact us at http://newlinebooks.com/contact.php and we will point you to our trade web site. 

    BACK TO TOP

    I am a media professional and would like to request review copies?

    Please make such requests by sending an e-mail to CustomerService@NewLineBooks.com. If you write a story or review one of our books, please let us know for fact checking. If possible, please send two (2) tearsheets to New Line Books, 245 Eighth Avenue, #180, New York, NY 10011-1607. 

    BACK TO TOP

    How can I contact an author or illustrator?

    We have limited access to New Line Books' authors and illustrators as many of our publications were acquired from third party suppliers therefore please e-mail us at info@newlinebooks.com for further assistance.

    BACK TO TOP

    How do I submit a book proposal?

    New Line Books specializes in publishing illustrated nonfiction for adults and children. If you would like to submit a proposal for a nonfiction project, we would be happy to respond to a query letter accompanied by a brief outline or table of contents. Please send all submissions to: Assistant to the Editorial Director, New Line Books, 245 Eighth Avenue, #180, New York, NY 10011-1607. We try to respond to all submissions within six to eight weeks. When submitting a proposal to New Line Books, please note:

    We do not accept submissions via e-mail.

    We are not responsible for materials sent with your proposal that become lost or damaged.

    Please do not send original photographs, slides, or artwork, one-of-a-kind dummies or mock-ups, or irreplaceable items of any kind with your proposal. New Line Books is not responsible for the return of such materials.

    If you send materials you would like us to return to you, we ask that you enclose sufficient return postage. Once again, please do not send any original or irreplaceable materials - we receive a large number of submissions and cannot guarantee the return of materials, even when postage is provided.

    BACK TO TOP

    I am a New Line Books author or illustrator and would like to purchase copies of my book.

    Authors and illustrators may purchase copies of their books from New Line Books at a special discount. For more information, please send an email to customerservice@newlinebooks.com

    BACK TO TOP

    How do I apply for a job at New Line Books?

    New Line Books advertises open positions from time to time in the New York Times. For information about current job opportunities at New Line Books, please write to Employment Opportunities, New Line Books, 245 Eighth Avenue, New York, NY 10011-1607. Please include your resume and a cover letter detailing your qualifications. Specify the type of work in which you are interested (Accounting, Contracts, Customer Service, Design, Editorial, Production, Publicity, Sales & Marketing, etc.). Please do not call. We will respond only if there are current openings in your area of interest. 

    BACK TO TOP

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     
    Copyright Notice © Safe Shopping Guarantee Privacy Statement